We honor each of our guests' time to relax and be pampered. With this in mind, we have decided to curate an appointment only atmosphere. Under our discretion, we do not accept same-day or 'squeeze in' appointments. Please be proactive in scheduling.
Life happens! For those unexpected situations, we allot a curtesy 10-minute grace period for you to make it to your appointment. Arriving to your appointment more than 10 minutes late OR missing a scheduled appointment without notice subjects your appointment, and future appointments, to cancellation upon our discretion. No-show appointments are subject to a 'No-Show Fee' totaling 30% of the missed appointment. This balance will be invoiced to you and must be rectified before future scheduling.
Marketing is extremely important to the growth of any business. Today, social media is one of our favorite tools to create awareness about our salon and what we have new and exciting going on. Arriving to your appointment is consent for us to take video or photos of our work we've done on you.
Yes, we travel for weddings, special events, performances, editorial shoots, and more! We also service the Dallas, Texas area. Any services rendered outside of the salon will be subject to a 'Travel Fee' totaling 20% of your scheduled services. This fee acts as a deposit for your appointment that is due 14 days before your services. This total will be invoiced and emailed to you.
I strive to offer each guest the highest level of guest satisfaction. If you are having challenges with your style, cut, or color please inform me within 7 days of your visit and I'll be happy to correct the issue with no additional charge.